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With how many of the following statements do you identify?
1. You want to be more productive, but not work more hours
2. You don’t want the personal interactions that come with employment such as negotiating salaries, approving leave, managing performance and disciplinary steps.
3. You have realised the value of your own time and are willing to pay to have it optimized.
4. Your work is seasonal and/or your income fluctuates, so you don’t want to commit to paying a set salary each month.
5. You can increase your profits markedly if you could focus more on tasks that relate to business growth.
6. You don’t want to go through the hassle of finding, hiring, and training a potential employee.
7. You don’t have time to do payroll, UIF, taxes, etc.
8. You want to feel less stressed.
9. Your workload is overwhelming at times, but you don’t want to employ someone.
10. You can put together an outline of tasks that need to be completed and how you want them done.
If you identified with the majority of these statements, you should probably have appointed an assistant a year ago already and you will experience notable relief with the right assistance.
For more, please read Should You be using a Virtual Assistant and You shouldn’t hire a VA without asking yourself these questions first.
We pride ourselves in our placement process and have countless success stories to match.
Our scrupulous process starts when we assess your scope of work thoroughly before communicating the available position to our team. Then a dedicated Team Manager hand-picks the best of the candidates.
The entire team has undergone screening prior to joining AdminAssist but once a position is posted, all interested parties are re-screened for the specific position before placement is done.
Although an interview by the client is not impossible, it prolongs the placement process and therefore is not encouraged.
Further to that, all our assistants sign a Confidentiality Agreement upon joining our team. If you would like any additional contracts or Non-disclosure Agreements to be signed with the assistant supporting you, we can discuss the matter.
By maintaining regular contact with your assistant, you will keep up to date with the hours s/he has utilised and plan for the remaining hours. Our Assistants are trained and used to providing as regular feedback as the client requires. All assistants keep detailed timesheets that are submitted to Team Leaders for approval prior to invoicing.
If for some reason either party is not happy with the placement, our Assistant Team Manager will be there to help. You will work together to resolve the situation or replace the assistant. This process happens as quickly and seamlessly as possible to ensure downtime is kept to a minimum.
After acquiring the scope of support you need, we will present options based on whether you require virtual or on-site assistance. Please note that this Cost Estimate is prepared with limited exposure to the volume and depth of the Client’s business and changes in scope may result in changes to costs. In as far as it is possible the Client shall be notified of any anticipated changes in costs prior to the delivery of services.
You will have a designated assistant. Even if you use multiple assistants, they will always be the same assistants. This ensures better continuity and productivity.
It is certainly possible and happens frequently. Depending on the services outsourced, you can have as many assistants as you need.
Although an interview by the client is not impossible, it prolongs the placement process and therefore is not encouraged.
We pride ourselves in our placement process and have countless success stories to match.
Our scrupulous process starts when we assess your scope of work thoroughly before communicating the available position to our team. Then a dedicated Team Manager hand-picks the best of the candidates.
The entire team has undergone screening prior to joining AdminAssist but once a position is posted, all interested parties are re-screened for the specific position before placement is done.
If for some reason either party is not happy with the placement, our Assistant Team Manager will be there to help. You will work together to resolve the situation or replace the assistant. This process happens as quickly and seamlessly as possible to ensure downtime is kept to a minimum.
All our assistants sign a Confidentiality Agreement upon joining our team. If you would like any additional contracts or Non-disclosure Agreements to be signed with the assistant supporting you, we can discuss the matter.
By maintaining regular contact with your assistant, you will keep up to date with the hours s/he has utilised and/or plan for the remaining hours. All assistants keep detailed timesheets which are submitted to Team Leaders for approval prior to invoicing.
Your assistant needs your permission to use more than your agreed hours. We bill the additional time at the end of the billing period.
We adapt to the tools and platforms that work for you. Our existing clients delegate tasks through project management platforms such as Asana, monday.com and Trello – however email and WhatsApp messenger are also effective.
Yes. Simply share the necessary logins and set the parameters within which your assistant can read, send, and delete messages/appointments on your behalf. Your VA can make use of his/her dedicated @adminassist.co.za email address or you can have them send emails from your domain instead.
This depends on how many hours you are contracted for. There can be specific times when phone calls are forwarded to your assistant. If your Virtual Assistant is unable to answer at that moment, they can return calls.
Yes, they are there to support communication to your team and clients.
Unless this is part of the specified scope we agreed to, cold calling (or sales calls) is not part of our services. Instead, why not let the assistant relieve you of admin duties, creating more time for you to make those important calls?
We have a great appreciation for when assistants and clients work well together, so if you are considering this option, please talk to our management team about the details.
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