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In every company there are bound to be repetitive tasks that, although vital to the running of your business, are time-consuming. Here’s a list of things you can give to your Virtual Assistant to free up your time to spend on the tasks only you can do, or enjoy doing.

Customer Liaising

So you’ve started your business and you’re getting emails from interested customers – great! But now you’ve got to juggle liaising with potential clients while chatting to or meeting with current clients and next thing you know it’s 1 am and you’re still checking emails.

Your VA can help by monitoring your inbox, weeding out spam and sending pre-set replies to mails.

You may also find yourself taking a lot of calls from customers all requiring the same information such as prices on items or services. Supplied with the relevant information, your Virtual Assistant can help free up your time by answering these queries.

Calendar Management

No one likes to have to cancel or (the worst!) miss an important meeting.  Life happens, but a Virtual Assistant with access to your daily planner can help you avoid some of these situations by checking that you haven’t double-booked and that you have enough time to get from meeting A in Pretoria to meeting B in Johannesburg with time to spare.

Meeting Bookings

You’ve got an opportunity to pitch your company to a big client. One problem – you’re in Pretoria, their head office isn’t. Your VA can arrange travel, car hire and accommodation for you all to your specifications to ensure you get to your meeting refreshed to land that client.

Conference / Teambuilding Arrangements

Your VA can also arrange meetings, conferences and corporate or team building events.

The bigger the number of attendees, the more will go into arranging these. You’ll need to secure a venue with adequate conference facilities and possibly accommodation and shuttle services. You may wish to provide refreshments and will need to find out if there are any special dietary requirements. Handing out corporate gifts? No worries. Your VA can gather comparative quotes and get everything arranged to your specifications.

Database Management

You are urgently trying to contact a client or supplier and then…”The number you have dialed does not exist.” Now what? Depending on your type of business, you most likely have client or supplier contact lists and those telephone numbers and email addresses are bound to change from time to time. Your Virtual Assistant can keep your databases up to date.

Have you outsourced these types of tasks before? How did it go? Got anything to add? Go on, comment below!

Content supplied by Nicole Silvester